Enquiries Office

The Enquiries Office is located at the end of the Airlines' Check-in desks.

Our friendly staff are here to help, however as they are employed by AlburyCity, they won't have access to your flight details, so it's best you check these with your airline.

Car key and car park ticket holding service

We offer a free car key and car park ticket holding service. For no fee we'll keep your keys and ticket under lock and key within the Enquiries Office until they are ready for collection. This service is even if you want to drop off keys or a ticket for someone else. 

You'll need to produce ID to collect the keys and ticket. The ticket will then need to be taken to a Pay Station and paid before leaving the car park.