Let your airline know
To make your travel as seamless as possible, when making your travel arrangements it's important to advise your airline or travel agent of any special assistance that you may require.
The airline or travel agent will then make any necessary arrangements, for example, book a wheelchair or reserve a specific seating requirement for a guide dog.
Please note: You may be required to obtain a medical clearance and fill out a medical clearance form. This should be presented at check-in with the airline.
Get in touch for assistance
We're committed to providing a terminal that is readily accessible by all members of the community.
If you require special assistance or wheelchairs when departing or arriving, please contact our friendly customer service team in advance on 02 6043 5865 or email email@example.com to make the necessary arrangements.